SUNGROW Service Center
SUNGROW Service Center has engineers, a customer center, materials, and product storage.
We provide technical support to customers including installation, trial run, A/S, problem cause analysis, and on-site technical support.
Our target is to complete on-site service within 48 hr of receiving an A/S request, and we are doing our best to provide the best technical support to around 400 customers.
The SUNGROW inverter warranty period is 25 years.
· 01 ~ 05 years [free repair]
· 01 ~ 10 years [when 20% of inverter price is paid]
· 01 ~ 15 years [38% of inverter price]
· 01 ~ 20 years [56% of inverter price]
· 01 ~ 25 years [75% of inverter price]
Inverter repair · Help Desk operation
Get product inventory and materials • Stay up-to-date on technical updates and training
Pre-use inspection and commissioning support · Customer complaints received and taken within 48 hours.